So let me get this right. Sprint is trying to attract more customers and part of how they are doing it is dropping their dissatisfied current customers to ensure they are one big, er, ok, not as big as they were dumping their own customers, but now they don't have to deal with those chronically unhappy customers!
What revolutionary marketing ploy. You make the company unhappy and they'll dump you before you dump them.
You know I took some business courses back in my college days, I don't remember this strategy for attracting and keeping ...
oh, wait, attracting and dumping customers.